We strive to process and dispatch all orders within the specified shipping times as outlined in the product description on each product page. However, please be aware that the dates we provide for dispatch may be subject to delays if we encounter unforeseen issues with our containers, particularly due to events in the Red Sea. Please note that the shipping times presented during the checkout process refer to the transit time once the order has been dispatched from our warehouse, and they are separate from the shipping times provided in the product description.

You will receive an email notification once your order has been dispatched. Tracking information will follow shortly after, and the notification process may vary depending on the destination country:

For customers inside the European Union, tracking information will be provided once the parcel has reached their country and is in the hands of the local courier.

For customers outside the European Union or in the UK, tracking information will be provided upon dispatch. This allows you to monitor the progress of your order until it arrives at your doorstep.

For UK orders, we provide free fully trackable DPD Next-Day delivery, with dispatch occurring within the shipping times indicated in the product description.

For EU orders, we offer fully trackable 5-7 day delivery through your country's local courier.

For orders outside the UK/EU, we provide fully trackable 7-10 day delivery via FedEx/Parcel Force/UPS, with dispatch within the shipping times specified in the product description.